Privacy policy

Privacy and Cookies Policy

City Sparrow respects your privacy and is committed to protecting it. Please read through this privacy policy to learn how your data is handled by this website.

This privacy policy covers the entire website of citysparrow.com. When you access and use this website, contact us, or provide information to us, you accept and consent to this privacy policy including the use, disclosure and security of the information we collect.

How We Collect and Use Information

When you access this website, we will learn certain information about you. Some information is collected automatically and some like your email address and other contact information, is received from your interactions with the website including subscribing, using contact forms, and ordering merchandise. 

Information collected via automated means 

The information collected automatically is used for statistical purposes only and does not include personal information. This information includes internet protocol (IP) addresses, type of browser used, internet service provider (ISP), referring pages, operating system, and date and time stamps.

Our website and social media applications also automatically collect information using technologies such as cookies and web server logs.

Personal Information

Personal information you provide including email address, mailing address, phone numbers and payment information is never used for any other purposes than fulfilling orders, providing notices of order receipts and shipment, sending newsletters and email correspondence with City Sparrow. We will never sell or lease your information to third parties.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting and using it for that specific reason only. We will only send marketing materials such as promotional emails and newsletters if you give consent first and you will always have the option of opting out of those messages.

This website contains contact forms allowing us to receive questions and comments from our readers and customers. We use the information you provide in contact forms to answer questions, to improve customer service and to provide you with quotes on services.

Payment Information

Payments on this website are processed by Stripe and PayPal. City Sparrow does not receive your payment information nor do we store it in any capacity. Your payment information is protected by secure payment gateways that use encryption and other industry best practices to protect your information during transmission.

Sharing your personal information 

We will never sell or lease your private information to outside parties. We will not disclose your personal information unless required to do so by law except in the case of information that is necessary to one of our third party service providers to perform the service they provide to us (see below).

Information we collect may be stored on our computer hardware or the hardware of our third party service providers.

Third Party Service Providers

This website uses several third party services for marketing, data analytics, order fulfillment and payments. These services may collect and use your information to the extent necessary to allow them to perform the services they provide to us such as our printing partners who help fulfill and ship orders from their locations.

Some third party service providers may have their own privacy policies concerning how they use your information. We recommend that you read the privacy policies of the third party service providers of this website to fully understand how they handle your data. This site uses the following third party providers:

  • Mailchimp for email marketing services 
  • Shopify Payment Gateway for processing payments
  • Paypal Payment Gateway for processing payments

 Email Information

City Sparrow Press is serious about keeping your email address secure. We do not sell or lease our subscription lists to outside parties, and will not share your email address with any third parties unless required by law.

Opting In: By submitting your email address to us, you opt-in to receive email from us. You may opt-out of receiving further email by contacting us via email or by following the unsubscribe directions in any email or elsewhere on this site.

 Email marketing: With your permission, we may send you emails and newsletters about our store, new products and other updates. You can opt out of these emails at any time using the unsubscribe instructions provided in such communications or by contacting us.

Our email marketing messages and newsletters will only be sent to those who have opted in and they will contain clear instructions on how to unsubscribe from the mailing list at any time. 

Communications: We will also communicate with you in response to questions and to provide services you request. If, at any time, you no longer want us to contact you by email and/or receive our email subscriptions you may opt out. 

Email Security: Email is not considered a secure means of communication. For this reason, you should not send private or sensitive information to us by email. Doing so is at your own risk. Credit card information should never be transmitted via email.

Links To Other Sites

City Sparrow Press contains links to other sites including social media sites like Instagram and Pinterest. If you click on a third party link, you will be directed to that party’s site. These websites operate independently from us. We recommend that you review the privacy policy of every site you visit. City Sparrow does not have control over or responsibility for the privacy policies of any third party sites or services.

Use of Cookies

City Sparrow uses a standard technology called cookies to improve the experience for users of this website. Cookies are very small text documents that store information. They are created by the websites you visit and stored on your computer.

What Cookies Are Used For

Cookies play an important role in using the internet and making browsing more convenient. When you visit a website, it sends a small piece of information to your computer to keep track of your your visits and preferences like the language you use, for instance. These cookies are then stored in your web browser and are used when you visit the website again so you don’t have to re-enter information.

Essential and Personalization Cookies

Some cookies are essential to the function of websites such as those that keep you logged in as you scroll through a website and allow content to be loaded efficiently. Other cookies collect information that helps personalize your visits to a webpage such as preferences you enter voluntarily. Other information may include date and time of visits, pages viewed, time spent on a site, and the websites visited just before and just after, as well as your IP address. This data gives website owners and managers information that helps them improve the experience of visitors. An example of this would be adding, updating or removing pages and content based on how often they are viewed and how much time visitors spend on the pages which reveals how relevant they are to the intended audience. 

Marketing and Tracking Cookies

Some cookies are used for data analysis and to improve marketing strategies for website owners. Theses cookies show a website owner when a visitor lands on their website including when they’ve clicked on a paid online ad. This allows website owners to assess the performance of their content and ads. Tracking pixels also allow social media sites to track visitors to outside websites. This allows the social media sites to tailor the advertising messages a user sees while on that social media website.

How To Manage Cookies

Cookies do expire, although the time to expiration varies from one to the next. You can choose to delete the cookies on your browser at any time and you can also set your browser to refuse some or all cookies. On almost all websites, if you completely disable or refuse cookies some parts of the website may not work well. Blocking all cookies can limit the quality of your browsing experience. Another option is to set your browser to ask for your permission before accepting a cookie from a website. This gives you more control so you can decide which websites to accept cookies from. 

Opting Out of Cookies

While the purpose of cookies is to give users a more personalized browsing experience, some people consider tracking cookies an invasion of their privacy. If you would like to block or delete cookies from City Sparrow or any other website you can do so at any time under the privacy and security tabs in your browser.

Updates To This Privacy Policy

We may update this privacy policy at any time and without prior notice. Users are encouraged to review it frequently as changes posted to this policy will take place immediately. It is the user’s responsibility to review this privacy policy periodically to be aware of any changes. This privacy policy was last updated on April 22, 2026.